Privacy Policy

A legal disclaimer

The information provided in this Privacy Policy is intended to explain how SOLIA collects, uses, and protects personal data. It does not constitute legal advice. We recommend seeking professional legal guidance to ensure full compliance with applicable data protection laws in the United Arab Emirates.

Privacy Policy - the basics

SOLIA respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, book services, attend events, or purchase products.

By using the SOLIA website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

Full name
Email address
Phone number
Billing and payment details
Event bookings and class participation information
Delivery address (for product orders within the UAE)
Communication preferences
Technical data such as IP address, browser type, and device information

We only collect information that is necessary to provide our services and improve your experience.

How We Collect Information

Personal data may be collected when you:

Book a class, workshop, or event
Purchase a product
Subscribe to newsletters or updates
Contact us via the website or email
Interact with our website (cookies and analytics tools)

Purpose of Data Collection

We collect and process personal data for the following purposes:

To manage bookings, events, and workshops
To process payments and deliveries
To communicate important information about services or changes
To respond to inquiries or support requests
To improve website functionality and user experience
To comply with legal and regulatory requirements in the UAE

Your data will never be collected for purposes beyond those stated without your consent.

Data Storage & Security

SOLIA implements appropriate technical and organizational measures to protect personal data against unauthorized access, misuse, loss, or disclosure.

Personal data is stored securely and accessed only by authorized personnel or trusted service providers where necessary to deliver services.

Sharing of Information

We do not sell, rent, or trade personal data.

Your information may be shared only with:

Payment service providers for secure transaction processing
Delivery partners within the UAE
Website hosting and analytics providers
Authorities where required by law

All third parties are required to handle personal data responsibly and securely.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website performance.

You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly as a result.

Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations in the UAE.

Contact Information

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:

SOLIA
Email: hello@solia.ae
Location: United Arab Emirates